We’ve put together answers to some of the questions our guests ask most often. If you don't see what you need here, get in touch and we'll be happy to help.
Yes! Even during peak periods, we often offer 2-night stays because we know guests want to make the most of their time away. Some properties may not display this option online due to owner restrictions, but give us a call and we’ll be happy to speak with the owner on your behalf.
Of course you can, we would love to have you visit our beautiful Island. We have often accommodated home movers in our furnished homes for even longer while they complete on their purchases and long lets.
If you click on one of our properties on the website there are some useful icons highlighting the features, these are constantly updated with many owners adding features year on year. Owners will review their feedback on a regular basis so we welcome your reviews after your holiday to help us improve the accommodation on offer.
Please see our terms and conditions that are available to view on our website (or a paper version on request). We have a Booking Protect feature that you are able to add to your booking right up until you pay your balance (6 weeks prior to arrival), details available on request. We will endeavour to re-book your dates, in order to limit your losses.
We have many dog-friendly holiday homes available which you can find in the Collections section of our website. You can also give us a call on 01983 866455 and we can discuss suitable options for you.
You will have to pack essentials like shower gel, soap, shampoo, washing up liquid, milk, tea & coffee etc. But we find most guests will buy these items shortly after they arrive (some even decide to have supermarket deliveries set-up). There are no real guidelines as to what will or will not be included as all accommodation is set up differently. Some include towels and linen and others don’t so ensure you carefully read all the information you can before booking or call us to run through details on individual accommodation.
Yes, we have access to preferential trade rates so we can pass discounts onto all our customers. All routes are available (including passenger via Portsmouth). We have a ‘buy now pay later’ feature for this service.
Yes, we’re based in Shanklin, one of the Island’s favourite resorts. Our experienced, local team are all Islanders, so you’ll always find us friendly, informative, and happy to help. Between us, we can recommend something for everyone—and even let you in on a few of the Island’s hidden gems.
Booking a holiday home on the Isle of Wight should feel simple and that’s exactly what our local team is here for. We’re always on hand with clear guidance and a relaxed service.